RubynotesHow to Delete Your Data
Delete Individual Content
You can delete individual notes, recordings, or files directly from the app:
- Open the item you want to delete
- Tap the delete/trash icon
- Confirm deletion
Deleted content is immediately removed from your active library.
Delete Your Account
To delete your entire account and all associated data:
- Open the Rubynote AI app
- Go to Settings
- Select "Account" or "Privacy"
- Tap "Delete Account"
- Follow the confirmation steps
30-Day Recovery Window
When you delete your account, your data enters a 30-day recovery window. During this period:
- Your account and data are deactivated but not permanently deleted
- You can restore your account and recover all your data
- To restore, contact us at [email protected] within 30 days
After 30 Days
After the 30-day recovery window expires:
- Your account and all associated data are permanently deleted
- This includes all notes, recordings, transcripts, AI outputs, and settings
- Recovery is no longer possible
Exception: We may retain limited information as required by law to comply with legal obligations, resolve disputes, or enforce agreements.
What Gets Deleted
When you delete your account, the following data is removed:
- All notes and recordings
- All transcripts and AI-generated content
- All uploaded files (PDFs, documents, images)
- Account settings and preferences
- Calendar integration data
- Subscription information (after cancellation period)
What May Be Retained
We may retain certain information as required by law or for legitimate business purposes:
- Transaction records (for tax/accounting purposes)
- Information required to resolve disputes or enforce agreements
- Anonymized analytics data (cannot be linked to you)
Request Data Deletion
If you need assistance deleting your data or account, please contact us:
Email: [email protected]
Include your account email address or Apple ID identifier in your request for faster processing.
Export Your Data First
Before deleting your account, you may want to export your data:
- Export notes as PDF, Word, or Excel files
- Download audio recordings
- Save transcripts and summaries
Once your account is deleted, you will not be able to access or export your data.